B2B companies haven’t always been the social media darlings. While fashion labels, car companies, and fast-food chains have all found innovative ways to get their names out there on social media, not many B2B companies have been able to do that.
B2B social media marketing, on the other hand, has its own set of obstacles. It’s not enough to merely exhibit your product with a few great taglines; you also need to express your industry knowledge, the importance of long-term partnerships and construct detailed customer journeys to help conversions. If you want to see a positive return on your social media investment, you must connect your social strategy with your other marketing efforts. You must publish interesting material, make genuine connections with people you want to do business with, and create authentic conversations.
Engage with your audience
Creating connected, engaging relationships with your leads will help you generate more long-term clients, regardless of your business. Increasing client retention rates by 5% can boost profitability by 25%.
In B2B social media, there are fundamentally two sorts of community management you should be working on. The first is reactive, in which you react to comments, queries, and other people’s reactions. The second method is outreach, which is leaving comments on things that are relevant to your content and naturally growing your network. Most businesses overlook the second category and miss out on the advantages that a proactive approach can provide.
Here are a few easy ways to engage with your audience on social media:
- Comment on your client’s content
- Actively post diverse content on your pages
- React to posts in your network and beyond
- Engage in conversations with relevant thought-leaders
Social as a recruitment tool
Social media isn’t just a terrific way to find and engage with leads. It’s also a crucial avenue for leveraging your visibility to attract and retain great employees. Generations of tech-savvy, ambitious candidates can be contacted through social media, and in some circumstances, this is the only way to reach them. When it comes to promoting your company as an attractive employer, this talent pool recognizes a competent social media approach, which works in your favor.
Making the most of your social media followers can help you be more proactive in this area. After all, if you keep providing them with new stuff, they’ll become terrific referral machines. Keep them updated on your services and company culture with rich content so you’ll be remembered the next time someone asks if they’d suggest a firm.
You will obtain higher-quality prospects faster the next time you post a job opportunity if you follow these steps. As a result, marketing and HR departments will save time and money.
Simplify your lead-nurturing efforts
You won’t get a hot lead from every lead creation strategy you utilize. If a user downloads your most recent guide, it doesn’t guarantee they’re interested in purchasing from you. Similarly, not everyone who follows your account will turn into a customer.
Lead nurturing is where B2B social pays off in the long run. Even if a customer isn’t ready to buy from you just yet, you’ll need a strategy in place to keep them in your content bubble and increase conversions. Using a lead score matrix to prioritize leads based on involvement is a wonderful way to get started. If a white paper is more valuable to you than posting a blog article, this should be visible in the ratings you assign to each engagement. Your outreach efforts will be improved, and your process will be more efficient if you segment your leads and send them along the appropriate nurture journeys.
You may design built-in lead generation forms on Facebook and LinkedIn that pre-populate with account-fetched user information. This makes the signup process smooth and straightforward. There’s also no need to create a bespoke landing page because everything is done immediately within the platform. After that, all you have to do is send the filled form to your CRM to begin a nurturing drip sequence.
Invest in your paid strategies
In an ideal world, Organic distribution would fix all of your concerns for free (It did for most of our clients, thanks to our 80X distribution strategy). But without a proper distribution strategy, B2B social media management requires investment in paid strategies to be effective.
Getting imaginative with your content lead magnets is a fantastic idea. Social media is an excellent source of leads for webinars and events. Use social ads to promote registration and then reuse the content as a teaser trailer to drive more leads to the gated recording once the webinar is over.
Paid media also has the advantage of allowing you to target your ideal customer precisely. You can target specific job titles on networks like LinkedIn to guarantee that the most qualified users see your advertising.
Prioritize high-quality content
In B2B marketing, content is typically difficult to come by, takes time, and is costly. Furthermore, developing viral content can be difficult because B2B social media users are less likely than B2C users to participate in user-generated content (UGC) initiatives.
It would help to examine what high-level material looks like to your audiences to guarantee effective resource utilization. To help steer and enhance your strategies, look at the questions your audience members are asking in forums or look at metrics of published material. You’ll need a dedicated team or a marketing agency to execute your content once you’ve determined what you need to develop. Your content isn’t getting the attention it deserves if it’s being produced by your overworked marketing staff or on the side of someone’s desk.
However, enormous finances cannot always outperform inventiveness. Play around with your content: In this sector, video marketing, moving graphics, and written content can be extremely beneficial. Your imagination may be rewarded in ways that a budget alone cannot.
Thought leadership content adds legitimate value
Digital thought-leadership content, like networking, conference attendance, and award circuits, aids in the development of your corporate authority.
You’ll need to use long-form content to express your thought-leadership worth. You can sell a toothbrush with a good shot, but you’ll need a little more to persuade people to buy or invest in an enterprise solution. Invest in a content writing approach that will supply your clientele with continuing, creative, and clear resource materials. Content Distribution is the key. Cross-posting these articles on social media will help you reach a larger audience. Adding ad expenditure as a boost will give it a final push to your goal leads.
It’s more than just lead generation
The essential performance metric for B2B organizations is to have a re-engaging audience. Users will seek you out if you constantly produce high-quality material.
Whether it’s copy, creative, adverts, or something else entirely, prioritizing your content can help you establish a loyal audience that will continue to support and grow your company. Following that, audience trust, leadership, and conversions are all natural outcomes.
What you need most is an agency that understands how B2B businesses grow. Here at The Hyper Fuel, we’ve helped B2B and Technology companies shape their brand stories into page-turners that get read by the people that matter. Our expertise is from years of working with B2B companies, and powerful, engaging, and result-driven defines our work and approach to client relationships. Get in Touch with us today to see how we can help your business reach across audiences more effectively.